What You'll Do

  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Monitor sales staff performance to ensure that goals are met.
  • Hire, train, and evaluate personnel.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Prepare sales and inventory reports for management and budget departments.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

Essential Skills

Active Listening 4.0/5
Speaking 4.0/5
Monitoring 4.0/5
Management of Personnel Resources 4.0/5
Social Perceptiveness 3.88/5
Coordination 3.88/5
Judgment and Decision Making 3.88/5
Time Management 3.88/5
Persuasion 3.75/5
Reading Comprehension 3.62/5
Writing 3.62/5
Critical Thinking 3.62/5

Career Fit Overview

Use this summary to understand the kind of profile this role rewards. It helps you judge whether this career looks like a stronger match than your current role, a nearby move worth exploring, or a broader path to compare more seriously.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Leadership Orientation, Dependability, Social Orientation, Achievement Orientation, Cooperation

Want a personal read on fit? Take the free assessment and compare this career to your current role, nearby alternatives, and broader stronger-fit options.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 4.0/5
Speech Recognition 4.0/5
Speech Clarity 3.88/5
Written Comprehension 3.75/5
Deductive Reasoning 3.75/5
Inductive Reasoning 3.75/5
Information Ordering 3.62/5

Technologies & Tools

Budgeting software Cisco Webex Customer information databases Delphi Discovery Delphi Technology Electronic data interchange EDI software Financial accounting software Flow chart software Fuze cloud communications and collaboration software Graphics creation software Microsoft Access Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word NetSuite ERP Online meeting software

Work Environment & Strengths

Common Strengths for This Career

  • Leadership Orientation (High importance: 4.97/5)
  • Dependability (High importance: 4.77/5)
  • Social Orientation (High importance: 4.54/5)
  • Achievement Orientation (High importance: 4.49/5)
  • Cooperation (High importance: 4.4/5)

Want to see how YOUR strengths align with this career?

Take Free 15-Min Assessment →

How to Become One

Most employers require a bachelor's degree in a relevant field. Some positions may also require experience through internships, co-ops, or entry-level work to strengthen your candidacy.

Similar Careers to Explore

First-Line Supervisors of Office and Administrative Support Workers

99.8% similar profile

Spa Managers

99.7% similar profile

First-Line Supervisors of Retail Sales Workers

99.6% similar profile

First-Line Supervisors of Passenger Attendants

99.6% similar profile

Lodging Managers

99.5% similar profile

Sales Managers

99.3% similar profile

Real Estate Sales Agents

99.2% similar profile

Postmasters and Mail Superintendents

99.1% similar profile

Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Advertising Material Distributors Supervisor Blood Donor Recruiter Supervisor Bowling Desk Clerk Supervisor Bulk Plant Supervisor Circulation Crew Leader Client Service Supervisor Customer Service Department Supervisor Customer Service Supervisor Desk Clerks Supervisor Driver Sales Supervisor Dry Cleaning Manager Information Center Supervisor Inside Sales Supervisor Insurance Agents Supervisor Insurance Office Supervisor Insurance Sales Supervisor Malt Liquors Sales Supervisor Newspaper Carriers Supervisor Order Department Supervisor Party Plan Sales Unit Advisor Party Plan Sales Unit Sales Leader Radio Time Sales Supervisor Real Estate Sales Supervisor Reservations Supervisor Sales Counselor Sales Department Supervisor Sales Floor Supervisor Sales Leader Sales Representative Supervisor Sales Supervisor Sales Team Leader Shift Supervisor Skating Desk Clerk Supervisor Stock Broker Supervisor Subscription Crew Leader Telemarketer Supervisor Telemarketing Supervisor Telesales Supervisor Territory Supervisor

Career Fit FAQs

Is this career a good fit for me

This page shows the role itself. To see personal fit, use the assessment to compare your interests, motivations, and strengths against this career and against the role you are in now.

Can this help if I want to stay in my field

Yes. Many people use career pages like this to compare nearby roles in the same field and see whether they need a full switch or a better-fit version of the work they already know.

What should I compare first

Start with the daily tasks, the preparation level, and the work-style signals on this page. Then use the assessment to see whether this role looks like a stronger fit than your current role or just a different title.