What You'll Do

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.

Essential Skills

Active Listening 4.0/5
Speaking 4.0/5
Reading Comprehension 3.88/5
Writing 3.75/5
Service Orientation 3.5/5
Time Management 3.5/5
Monitoring 3.12/5
Coordination 3.12/5
Critical Thinking 3.0/5
Social Perceptiveness 3.0/5
Judgment and Decision Making 3.0/5
Active Learning 2.88/5

Career Fit Overview

Use this summary to understand the kind of profile this role rewards. It helps you judge whether this career looks like a stronger match than your current role, a nearby move worth exploring, or a broader path to compare more seriously.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Dependability, Attention to Detail, Cooperation, Social Orientation, Integrity

Want a personal read on fit? Take the free assessment and compare this career to your current role, nearby alternatives, and broader stronger-fit options.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Written Comprehension 4.0/5
Oral Expression 4.0/5
Written Expression 4.0/5
Near Vision 3.88/5
Speech Recognition 3.75/5
Speech Clarity 3.75/5
Information Ordering 3.62/5

Technologies & Tools

3M Post-it App Adobe Acrobat Adobe Creative Cloud software Adobe Dreamweaver Adobe Illustrator Adobe InDesign Adobe Photoshop ADP Workforce Now Airtable Apache Cassandra Apache Hadoop Apache Hive Apache HTTP Server Apache Pig Apache Solr Apache Tomcat Apple Keynote Apple macOS Appointment scheduling software Atlassian Confluence

Work Environment & Strengths

Common Strengths for This Career

  • Dependability (High importance: 4.73/5)
  • Attention to Detail (High importance: 4.56/5)
  • Cooperation (High importance: 4.38/5)
  • Social Orientation (High importance: 4.28/5)
  • Integrity (High importance: 4.03/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Administrative Assistant (Admin Assistant) Administrative Associate Administrative Clerk Administrative Coordinator Administrative Liaison Administrative Resources Associate Administrative Secretary (Admin Secretary) Administrative Specialist (Admin Specialist) Administrative Support Assistant (ASA) Administrative Support Specialist Administrative Technician Alumni Secretary Appointment Scheduler Clerical Secretary Clerk Secretary Department Secretary Escrow Assistant Escrow Secretary Front Desk Coordinator Office Administrator Office Assistant Office Secretary Operations Assistant Personal Assistant Personal Secretary Police Police Administrative Assistant Program Assistant Real Estate Administrative Assistant Scheduling Coordinator School Attendance Secretary School Secretary Secretary Staff Assistant

Career Fit FAQs

Is this career a good fit for me

This page shows the role itself. To see personal fit, use the assessment to compare your interests, motivations, and strengths against this career and against the role you are in now.

Can this help if I want to stay in my field

Yes. Many people use career pages like this to compare nearby roles in the same field and see whether they need a full switch or a better-fit version of the work they already know.

What should I compare first

Start with the daily tasks, the preparation level, and the work-style signals on this page. Then use the assessment to see whether this role looks like a stronger fit than your current role or just a different title.