What You'll Do

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Answer telephones and direct calls to appropriate staff.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Maintain medical records, technical library, or correspondence files.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Essential Skills

Speaking 4.0/5
Active Listening 3.88/5
Service Orientation 3.62/5
Reading Comprehension 3.5/5
Writing 3.12/5
Critical Thinking 3.12/5
Coordination 3.12/5
Complex Problem Solving 3.12/5
Time Management 3.12/5
Monitoring 3.0/5
Social Perceptiveness 3.0/5
Judgment and Decision Making 2.88/5

Career Fit Overview

Use this summary to understand the kind of profile this role rewards. It helps you judge whether this career looks like a stronger match than your current role, a nearby move worth exploring, or a broader path to compare more seriously.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.
  • Leader: Taking charge and moving ideas forward motivates you.

Common styles

Attention to Detail, Dependability, Cooperation, Integrity, Social Orientation

Want a personal read on fit? Take the free assessment and compare this career to your current role, nearby alternatives, and broader stronger-fit options.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Written Comprehension 4.0/5
Oral Expression 4.0/5
Speech Recognition 3.75/5
Speech Clarity 3.75/5
Near Vision 3.38/5
Written Expression 3.12/5
Deductive Reasoning 3.12/5

Technologies & Tools

Accounts payable software Accounts receivable software Addressing software Allscripts Payerpath Allscripts Professional PM Amazing Charts Billing software Corel WordPerfect Office Suite CPSI CPSI System Data entry software Database software dBASE Plus Desktop publishing software eClinicalWorks EHR software Electronic health record EHR software Email software eMDs Medisoft Epic Systems Google Docs Google Drive

Work Environment & Strengths

Common Strengths for This Career

  • Attention to Detail (High importance: 4.85/5)
  • Dependability (High importance: 4.77/5)
  • Cooperation (High importance: 4.4/5)
  • Integrity (High importance: 4.31/5)
  • Social Orientation (High importance: 4.25/5)

Want to see how YOUR strengths align with this career?

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Administrative Support Specialist Appointment Scheduler Certified Medical Administrative Assistant (CMMA) Client Service Coordinator Clinic Office Assistant Dental Front Desk Receptionist Dental Office Receptionist Dental Receptionist Dental Secretary Front Desk Agent Front Desk Receptionist Guest Service Representative Hospital Admissions Clerk Hospital Receptionist Hospital Secretary Hospital Unit Clerk Insurance Verifier Intake Coordinator Medical Administrative Assistant Medical Administrative Specialist Medical Biller Coder Medical Billing Coder Medical Billing Specialist Medical Front Desk Receptionist Medical Front Desk Specialist Medical Front Office Receptionist Medical Office Clerk Medical Office Receptionist Medical Office Secretary Medical Office Specialist Medical Office Worker Medical Receptionist Medical Records Clerk Medical Scheduler Medical Secretary Physician Office Specialist Psychiatric Secretary Reception Technician Scheduler Secretary Surgery Scheduler Unit Clerk Unit Support Representative Verification Specialist Ward Clerk Ward Secretary

Career Fit FAQs

Is this career a good fit for me

This page shows the role itself. To see personal fit, use the assessment to compare your interests, motivations, and strengths against this career and against the role you are in now.

Can this help if I want to stay in my field

Yes. Many people use career pages like this to compare nearby roles in the same field and see whether they need a full switch or a better-fit version of the work they already know.

What should I compare first

Start with the daily tasks, the preparation level, and the work-style signals on this page. Then use the assessment to see whether this role looks like a stronger fit than your current role or just a different title.