What You'll Do

  • Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
  • Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  • Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
  • Identify alternatives to proposals of unions, employees, companies, or government agencies.
  • Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  • Monitor company or workforce adherence to labor agreements.
  • Negotiate collective bargaining agreements.

Essential Skills

Active Listening 4.38/5
Speaking 4.25/5
Negotiation 4.12/5
Reading Comprehension 4.0/5
Writing 4.0/5
Critical Thinking 4.0/5
Persuasion 3.88/5
Social Perceptiveness 3.75/5
Complex Problem Solving 3.62/5
Judgment and Decision Making 3.62/5
Active Learning 3.5/5
Monitoring 3.38/5

Career Fit Overview

Use this summary to understand the kind of profile this role rewards. It helps you judge whether this career looks like a stronger match than your current role, a nearby move worth exploring, or a broader path to compare more seriously.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Integrity, Self-Control, Dependability, Social Orientation, Stress Tolerance

Want a personal read on fit? Take the free assessment and compare this career to your current role, nearby alternatives, and broader stronger-fit options.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Expression 4.25/5
Oral Comprehension 4.12/5
Written Comprehension 4.0/5
Written Expression 4.0/5
Problem Sensitivity 4.0/5
Deductive Reasoning 3.75/5
Inductive Reasoning 3.75/5
Speech Clarity 3.75/5

Technologies & Tools

Internet Grievance System IGS Kubernetes LaborSoft LaborForce Arbitration/Appeals Manager module LaborSoft LaborForce Discipline Manager module LaborSoft LaborForce EEO Claims Manager module LaborSoft LaborForce Grievance Manager module LaborSoft LaborForce Incident Tracking module LaborSoft LaborForce Personnel Manager module LaborSoft LaborForce Reporting/Dashboard Manager module Micropact entellitrak Labor Relations Edition Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Word Oracle HRIS Oracle PeopleSoft ServiceNow

Work Environment & Strengths

Common Strengths for This Career

  • Integrity (High importance: 4.62/5)
  • Self-Control (High importance: 4.61/5)
  • Dependability (High importance: 4.61/5)
  • Social Orientation (High importance: 4.48/5)
  • Stress Tolerance (High importance: 4.47/5)

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How to Become One

Most employers require a bachelor's degree in a relevant field. Some positions may also require experience through internships, co-ops, or entry-level work to strengthen your candidacy.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Appeals and Grievances Specialist Arbitration Specialist Business Agent Business Representative Collective Bargaining Specialist Conciliator Contract Negotiator Employee and Labor Relations Specialist Employee Engagement Specialist Employee Experience Specialist Employee Relations Consultant Employee Relations Coordinator Employee Relations Generalist Employee Relations Representative (Employee Relations Rep) Employee Relations Specialist Employee Representative (Employee Rep) Employer Relations Representative (Employer Relations Rep) Employer Relations Specialist Grievance and Appeals Specialist Grievance Manager Industrial Relations Analyst Industrial Relations Counselor Industrial Relations Representative (Industrial Relations Rep) Industrial Relations Specialist Industrial Relations Worker Labor Conciliator Labor Contract Analyst Labor Mediator Labor Organizer Labor Relations Analyst Labor Relations Consultant Labor Relations Negotiator Labor Relations Representative (Labor Relations Rep) Labor Relations Specialist Labor Relations Worker Labor Representative (Labor Rep) Labor Specialist Personnel Arbitrator Personnel Negotiator Relations Specialist Union Organizer Union Representative (Union Rep) Union Steward

Career Fit FAQs

Is this career a good fit for me

This page shows the role itself. To see personal fit, use the assessment to compare your interests, motivations, and strengths against this career and against the role you are in now.

Can this help if I want to stay in my field

Yes. Many people use career pages like this to compare nearby roles in the same field and see whether they need a full switch or a better-fit version of the work they already know.

What should I compare first

Start with the daily tasks, the preparation level, and the work-style signals on this page. Then use the assessment to see whether this role looks like a stronger fit than your current role or just a different title.